Complaints
Calliden’s service standards are high and, in conjunction with our intermediary partners, we strive to satisfy our customers. That is why we are committed to delivering a quality and consistent service to our customers. If you would like to provide feedback please use our Feedback Form or email feedback@calliden.com.au
We want to keep improving, so if our products or services, including that of our agents who act on our behalf, do not meet your expectations let us know so we can address these issues immediately.
Attached is our Complaints Brochure which details how we manage your complaints and how you can register a complaint. You can also contact our Customer Service team on:
Tel: 02 9551 1111 Fax: 02 9551 1155 Email: customerservice@calliden.com.au
Download our complaints brochure here (pdf 80kb). A hard copy brochure is also available on request, contact our Customer Service team as above.